So you’ve recently created a website, you’ve got your product, and you’re ready to start selling. At this time, it can be easy to forget what you need to do to ensure your website is complying with its legal obligations. In this article, we’ll cover what you need to do to create Terms and Conditions (Ts&Cs) for your website – one of the most important documents you’ll use.
People often gloss over the fine print when it appears in a contract or on a website. However, the fine print is crucial in protecting your website. Terms and conditions regulate the online transactions where you sell your products or services to clients. These operate as a contractual agreement by explaining the terms of trade.
https://www.youtube.com/watch?v=_4daffzJYbg&t=312sYour terms and conditions must be accessible and transparent. You should display or have a link to them from your home page and have a ‘click to accept’ button on them. You can also send them by email before you sell anything online.
Your website terms and conditions should have:
Terms and conditions are mandatory consumer guarantees under the Australian Consumer Law (ACL). The ACL sets out a number of consumer guarantees, requiring businesses to comply with minimum standards and responsibilities in order to protect consumers. All Australian businesses are subject to the rules set out by the ACL. The ACL also governs the interaction between businesses to ensure businesses act fairly towards each other.
Even if your business does not display these guarantees, your customers will still have the right refunds and repairs, cancellations and compensation for damages and loss.
Your Ts&Cs ensures that you are complying with consumer guarantees and can help you to alleviate any potential disputes with your clients. They will also minimise your liability when it comes to misleading or deceptive conduct.
